Our experience working with Michelle was absolutely amazing. She made the process quick, straightforward, and easy to understand. We came to Michelle very stressed after an apartment we were approved for fell through and we had only a week until move-in. She really saved us and fully understood the urgency! She listened to our needs and handled the whole situation with patience and kindness. She ended up showing us two amazing places that met our requirements – and didn't try and sell us on anything that was out of range! When we decided on a place, she was extremely attentive and thorough with answering all of our questions and anxieties. Overall, we had a great experience with Michelle and would recommend her to anyone looking for a place in NYC – anyone from families to young students!