The Agency Daily

From errant insects and malfunctioning elevators to surprising open house snafus, there are countless ways selling and showing a home can go awry. Luckily our team of polished professionals are always ready to take on a new challenge. Here’s a quick look at some of the most surprising and memorable moments our agents shared with The Wall Street Journal this past year. 


Raul Siqueiros and Jack Luciano
Partners at The Agency in Scottsdale, AZ

The showing of a large home outside Phoenix got off to a rocky start for Raul and Jack. “We got into the house and walked into the foyer, which had soaring floor-to-ceiling windows, and the first thing that happened is that a bird crashed into the window and died right there,” Raul recalled to WSJ.

Soft white sand, turquoise Caribbean waters—so begins every welcome home at the newly unveiled, custom oceanfront villa by Rosewood Residences at Mayakoba. The only oceanfront villa for sale in the collection encompasses 40 meters of beachfront along the pristine Riviera Maya shores within the gates of Mayakoba, a residential and resort destination featuring four world-class resorts by Rosewood, Fairmont, Andaz and Banyan Tree. Beachfront Villa Five is an entirely unique custom home showcasing extraordinary modern architecture and offering owners the incredible amenities of Rosewood Mayakoba and the master-planned Mayakoba community.

“Beachfront Villa Five is the premier residential property at Mayakoba and not just because of its coveted


Two stunning Orange County properties served as the stage for a pair of unforgettable musical performances by local artists in collaboration with Sofar Sounds, which specializes in organizing secret, invite-only music gigs in unexpected locations. 

On a recent Saturday evening, 2512 Glenneyre Street in Laguna Beach hosted English singer-songwriter Karima Francis, harpist Gracie Sprout and folksy, alt-rock band The Ateliers. The event also benefitted the Laguna Food Pantry.   

“In addition to being in an incredible location—above Laguna’s most beloved beaches—this home is perfect for beautiful, intimate parties like this,” says Phillip Caruso, who represents the property alongside Michael Caruso. “We held the performances in the newly remodeled

With the holidays behind us, it’s time to start thinking about vacation plans for the year ahead. Just in time for an unforgettable 2020 summer getaway, the new One&Only Mandarina will open its doors on June 1, 2020 along the picturesque Pacific Coast of Mexico. Located less than an hour north of Puerto Vallarta in Riviera Nayarit, One&Only Mandarina is situated along a one-mile stretch of pristine, sandy beach, surrounded by leafy jungles and soaring mountain peaks within the gated, master-planned Mandarina community. 

One&Only Mandarina offers a combination of 104 free-standing villas that float above the treetops or perch along the ocean-view hillsides, each with their own plunge pool. The hotel was designed to respect and blend with the natural

2020 is already off to a stellar start for The Agency. This month’s issue of Los Angeles Magazine highlighted the city’s “real estate all-stars”—a list of the region’s top-performing agents over the last 12 months—and named 17 of The Agency’s own. 

Los Angeles Magazine’s 2020 Real Estate All-Stars

Santiago Arana

Blair Chang

Aileen Comora

Jacob Dadon

Ninkey Dalton

Sandro Dazzan

Chris Dyson

Jon Grauman

James Harris

Emil Hartoonian

Craig Knizek

Paul Lester

David Parnes

Billy Rose

David Solomon

 Mauricio Umansky

Keri White

Since its inception in 2011, The Agency has closed more than $18 billion in real estate transactions and grown to encompass more than 600 agents in offices across the U.S.,

On a crisp December evening, Northern California agents, their clients, friends and family gathered in downtown Healdsburg to celebrate the latest addition to The Agency’s growing network of offices in the region. Located on North Street, the outpost joins the firm’s new locations in Noe Valley, Danville and Marin. Additional Northern California offices are set to be unveiled in the coming months. 

KR Catering provided snacks for a crowd that topped more than 250 by the end of the night. 

The Healdsburg office will be led by local real estate industry veterans Bob Besancon and Taso Tsakos, both of whom have extensive experience in the region. 

“Healdsburg was a natural part of our strategic expansion, and we are delighted to partner with industry

From our first Global Forum and 8th birthday party to new office openings and mega-mansion unveilings, this past year was filled with unforgettable celebrations. But more important than the glimmering glasses of bubbly, gourmet food and A-list crowds was The Agency’s contribution to GiveBack Homes. This year’s soirees helped raise funds to build homes for families in need in Los Angeles, Park City, Culver City, Denver and Orange County. 

As we enjoy this year’s holiday party season and raise a glass to 2020, we take a look back at 2019’s most fabulous fêtes. 

Global Forum & 8th Birthday

In September, we held our first-ever Global Forum, a two-day conference that brought together hundreds of agents from across the U.S., Canada, Mexico and the

2019 has been a banner year for The Agency Development Group, which has been inking new deals with incredible properties and brands around the globe, selling out projects at home and abroad. 

“2019 has been a landmark year for our team at TADG,” says Mike Leipart, Managing Partner of The Agency Development Group. “From Yerba Buena Island in San Francisco to incredible private residences at Mayakoba in Mexico, it’s such an honor to represent some of the most forward-thinking, exciting new developments around the world. We’re all looking forward to what 2020 will bring.”

The Agency Development Group offers a fully integrated approach to the representation of new, luxury development clients worldwide. The company is comprised of leading real estate

The Agency is ready to take on Rocky Mountain real estate from an all-new office in Aspen, Colorado. 

The new location will join The Agency’s growing network of offices throughout the U.S., Canada, Mexico and the Caribbean. The Aspen team will be led by Heather Sinclair and Lisa Hatem, a formidable pair of industry veterans and two of the area’s top-producing agents.

“Aspen has always been a part of our strategic growth plan and remains a sought-after destination for many of our clients,” said Mauricio Umansky, CEO and Founder of The Agency. “Partnering with Heather and Lisa to service Aspen and its increasing number of luxury buyers, sellers and renters will be an exciting chapter for our company as we continue to expand The Agency’s presence

The holidays are upon us, and the gifts just keep coming. Coverage for our properties and personalities are front and center in top publications and news networks, from the Wall Street Journal to Departures and Forbes. Unwrap some of the month’s most exciting media moments below.

THE AGENCY HEALDSBURG & YERBA BEUNA ISLAND - Inman spotlighted the debut of The Agency’s new Healdsburg office, which joins our roster of Northern California outposts - Noe Valley, Danville and Marin. The Agency founder and CEO Mauricio Umansky noted that Healdsburg was “a natural part of our strategic expansion” and that the company is delighted “to grow our footprint in Sonoma County.” The article also spotlighted the new residential community at Yerba Buena Island, for