Natalie has been stellar throughout the purchasing process, with speedy response, ease of communication and understanding our needs. The whole process of purchasing took just a few weeks from start to finish. This was down to Natalie’s immediate response to questions and arranging viewings, including at weekends, evenings and even through the holidays - she literally didn’t stop working for us! Since we were new to the area, we were unsure of the areas and housing that would suit us. Natalie was an expert in understanding our needs and finding suitable properties for us. On top of the high level of service provided, Natalie also helped us negotiating the sales price. With a very strict budget in mind, we were able to buy something that fit us comfortably and at a good price! Our new home is perfect! With all this in mind, I cannot rate Natalie any higher! She is a true expert in this field and a hardworking, dedicated service provider! Highly recommended!